#Жалобаdhl

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6.10.2021

DHL в России может быть более клиентоориентированным сервисом и оперативно решать вопросы

Пользуюсь услугами DHL давно, но столкнулась с проблемой впервые. DHL выполнял посреднические услуги по доставке товара из Америки, также услуги таможенного брокера. Продавец отправил содержимое посылки несоответствующее инвойсу. По инвойсу были таможенные платежи, которые были оплачены, по содержимому посылки их не должно было быть, сумма до 200…

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Приёмная

Алмаз Хамидуллин

24.06.2021

DHL Express — посылка «зависла» на таможне

Заказываю печатные платы из Китая в количествах 5-25 штук для прототипирования электронных устройств, которые мы разрабатываем. Ключевой вопрос — скорость доставки. Именно поэтому, заказываем доставку экспресс службой DHL Express.

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Приёмная

Алмаз Хамидуллин

26.04.2021

DHL. Брокер затягивает растаможку

Полтора-два года вожу печатные платы из Китая курьерской службой DHL. Все это время посылки приходили самое большее за 10 дней, включая растаможку.

45 показов

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