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Задержка поставки кросс док озон селлер

Номер поставки 2000003786571 обещаная дата поставки 04.02.2024, на сегодняшний день 17.02.2024 статус "в пути", при обращении в службу поддержки шаблонный ответ

Так же еще присутствуют 5 поставок которые не пришли в обещаное время, товар планировалось реализовать до 23 февраля т.к подарочные наборы для мужчин!!!

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