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20 окт 2015 20.10.2015

Стоит ли вводить функцию автоматического списания средств на сервисе, работающем по подписке

Добрый день.

Недавно запустили проект MakeRight — делаем саммари, краткие обзоры популярной литературы жанра нон-фикшн.

Проект коммерческий, работаем по подписке. Сейчас думаем о внедрении возможности ежемесячной оплаты подписки через автоплатеж.

В связи с чем есть такой вопрос: насколько безболезненным для пользователя будет автоплатеж? Или автоматическое списание будет только раздражать, и вводить его не стоит?

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Roman Zaykovsky

22.10.2015

Сделайте уведомление для пользователя за несколько дней до автоматического списания о том, что такого-то числа с его счета будет списана такая-то сумма для продления работы такой-то услуги. Пользователь сможет отменить подписку, либо проигнорировать уведомление если собирается продолжить использование платной услуги.

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Konstantin Smygin

23.10.2015

Роман, спасибо за рекомендацию! Обязательно, планируем сделать даже несколько уведомлений.

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